Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Albany come from postal codes 12208, 12205, 12206, 12211, 12209, 12202, 12201 and 12203.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 290,702 ratings
Thank you!
Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Spectrum
Spectrum is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
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Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Albany, Schenectady, Latham, Voorheesville, Delmar, Troy, Watervliet, Rensselaer, Cohoes, East Greenbush, Selkirk, Averill Park, Glenmont, Castleton-on-Hudson and Guilderland.
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City | Problem Type | Report Time |
---|---|---|
Albany | Internet | |
Schenectady | Wi-fi | |
Latham | Internet | |
Voorheesville | Internet | |
Delmar | Internet | |
Troy | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
- Mike Magin (@mmagin35) reported fromWaterford, New York
@Ask_Spectrum Albany/Troy, NY outage. R u aware???
- Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
- Tyler Ronan (@CoachRonan) reported fromTroy, New York
So far in this first half I’ve had a pixelated picture the entire time, lost sound twice and a completely frozen picture three times. I’m very happy I play @GetSpectrum $140 a month for this. #terrible
- Mike Elmendorf (@MikeElmendorf) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Are you having an outage in the Albany, NY area? Our internet, cable and phone are all down.
- HRH Amanda, duch*ess of Magick (@MandiSchu84) reported fromCohoes, New York
Went to bed with WiFi, woke up it was spotty... now @GetSpectrum has to come fix it and hopefully they’re on time
- David Hamilton #UCLAGrad #HokieDad (@DavePhDone) reported fromDelmar, New York
Too bad for Albany NY that the @accnetwork & @GetSpectrum blacked out the @HokiesMBB game tonight 🤬🤬
- Ariana Desiree (@ohheyyitsalexx) reported fromTroy, New York
@GetSpectrum is literally the worst internet in all of the world. I would switch if I had any other provider in my area. Nothing ever loads, nobody ever helps.. I pay obscene amounts! I had dial up in 2003 faster than this crap
- Brad 💙⚾️ (@BradeyLiverio) reported fromDelmar, New York
@Ask_Spectrum Good afternoon I’m wondering if there are network connection issues going on in Zip Code 12054 (Delmar, NY)? Internet is somewhat working but at very slow speeds
- Kyle Radzyminski (@kyle_radz) reported fromWynantskill, New York
@Ask_Spectrum I just spent the last hour speaking with your representatives. You can’t and don’t want to help me. Scrooge’s. Hope you get coal for Xmas
- Krissy Canova (@krissycanova) reported fromCohoes, New York
Waited 15 minutes for a call back from @GetSpectrum for them to call back from the wrong department... and now it’ll be another 30 minutes on hold for that department. SOMEONE PLEASE TELL ME I CAN GET A NEW SERVICE PROVIDER WHEN I MOVE OUT. #LuckyItsMyDayOff #WhyAreYouSoAwful?
- Krissy Canova (@krissycanova) reported fromCohoes, New York
@Ask_Spectrum UPDATE: It’s now been an hour and I’m yet to receive any assistance from @AskSpectrum... still a DESPICABLE display of customer serve — JUST ANOTHER REMINDER OF WHY WE NEED COMPETITIVE INTERNET OPTIONS IN UPSTATE NY
- Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
- Ryan Maloney (@ryanemaloney) reported fromWestmere, New York
@Ask_Spectrum I’ve called mobile support a few times about a new SIM card that was supposed to have been mailed out last week. I just find it odd that no confirmation email has ever been sent about it actually being mailed. Would you have any info on this?
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum We were told when signing up our rates would NEVER be raised. Three times now. 1st $1 then $2 now $10. And get bs reasons to cover your butts.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Cristian Salazar (@CristianD2013) reported fromLincoln, Nebraska
@Ask_Spectrum Greetings, good day, I have a problem, it is the following, I accidentally marked disconnect one of my devices in the Internet spectrum application and I would like to remove that option, that is, to reactivate it on that computer.
- Nixlekk (@nixlekk_) reported
@Ask_Spectrum this is some automated *** response that is not even going to give any help. maybe fix your company and have it perform at the same level at other companies and maybe i’ll reconsider what i think of you.
- yomi ʚɞ (@ethanleepogi) reported
hellooo dahil wla ak magawa at bored ak (kahit nagrreview)drop bentables and ill rt it !!any items! gg, bg, pc, album, lightstick, unsealed, sealed, art coms, study coms, etc###bns help rt wts lfb wtb lfs ph studytwt arttwt kpop svt txt bp twc ae newjeans buy and sell
- Zac (@Zac_Coffey1) reported
I don’t know how @GetSpectrum stays in business with how absolute **** their internet services are
- Christian (@Chrisxtian556) reported
@ceegii63 @Ask_Spectrum I think there is mine is down
- it's jena little while... (@feellikedancin) reported
@Ask_Spectrum So when it happens again *exactly* 24 hours later and the outage is going to be for the *exact* same length of time? Super helpful to send out a message letting us know since the outage is less than 4 hours there will be no pro -rate for service.
- Jourel Baello (@jourelbaello) reported
@Ask_Spectrum more than 6+ hours of internet outage in Glendale, CA.
- Cristian Salazar (@CristianD2013) reported
@GetSpectrum Greetings, good day, I have a problem, it is the following, I accidentally marked disconnect one of my devices in the Internet spectrum application and I would like to remove that option, that is, to reactivate it on that computer.
- Barry Wolf (@photowolfTV) reported
@Ask_Spectrum - so, is there an outage in/near Cleveland or just no internet?
- brittangerine 🍊 (@brittanyisemo) reported
Shout out to @GetSpectrum for having the WORST INTERNET EVER!!!!
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